Payment Policy

Accepted Payment Methods

At Candelviro, we strive to provide secure and convenient payment options for our customers. We accept the following payment methods:

• Credit/Debit Cards: We accept all major credit and debit cards, including:
  • Visa
  • MasterCard
  • American Express
  • Discover
• PayPal: For enhanced security and convenience
• Bank Transfer: Available for wholesale orders

Payment Process

When making a purchase through our website:

1. Select your desired products and proceed to checkout
2. Choose your preferred payment method
3. For credit/debit card payments:
   • Enter your card details on our secure payment page
   • Verify the transaction through your bank's security measures if required
4. For PayPal payments:
   • You will be redirected to the PayPal payment page
   • Log in to your PayPal account or pay as a guest
   • Confirm your payment

Order Processing

Please note:

• Your order will be processed only after payment confirmation
• For PayPal payments, orders will be shipped to the address provided in PayPal unless specified otherwise
• All prices are in US Dollars (USD)
• Payment must be received in full before order processing begins

Security Measures

Your security is our priority. We implement the following measures:

• SSL encryption for all transactions
• PCI DSS compliance for card payments
• Secure payment processing through trusted partners
• Regular security audits and updates

Billing Information

After your purchase:

• You will receive an email confirmation with your order details
• A detailed invoice will be included with your shipment
• Digital copies of invoices are available upon request
• For billing inquiries, contact us at ask@candelviro.com

Wholesale Orders

For wholesale customers:

• Minimum order requirements apply
• Payment terms are available for approved accounts
• Bank transfer is the preferred payment method
• Contact our wholesale department for detailed payment arrangements

Contact Information

For payment-related inquiries:

• Email: ask@candelviro.com
• Phone: +1 (301) 925-3392
• Address: 6914 Drylog St, Capitol Heights, MD 20743, United States